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You can repeat the restarting a couple more times if the audio issue persists after a restart. There also shouldn’t be a warning color like red or amber, so restart your router if there is, or if the speed test came back with a slower than normal test results.
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Take a look at the router and see if all of the lights on the device are turned on and blinking. If the connection drops out randomly, the audio stream won’t be able to keep up and might cut out at random places.Ĭheck your internet connection and run a speed test to know if your internet is slow. Netflix requires a reliable internet connection for all of it to work properly, including the audio. Go back to the Netflix app and see if the audio starts playing again. Select any of the ones from the menu that says Studio Quality in the brackets.Go to the Advanced tab and click the dropdown menu under Default Format.Right-click your default audio device and click Properties.
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To work around this, you can change the audio quality your Windows computer outputs so that your computer isn’t the one limiting the Netflix app from doing its job. If you watch Netflix on your PC, incorrectly configured audio settings can also make the Netflix app not output any audio to your devices. You can also try changing the languages to confirm if it wasn’t an issue with one of the language audio streams. Try changing it to another audio stream to see if the audio comes back when playing content on the app. You can choose between 5.1 surround or regular audio, so make sure you have a 5.1 compatible audio system before using that audio stream. The Netflix app uses a player to stream movies and videos to your device, and it has its own audio settings that decide what type of audio is streamed to your device. Modify your Audio Settings on the Netflix Player
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Usually, turning off Bluetooth is enough to disconnect all Bluetooth devices, but just to be sure, unpair the audio device as well. Turn Bluetooth off the device you’re trying to watch Netflix on and see if the audio comes back again. If you are trying to watch Netflix on your device’s speakers, but you had connected a Bluetooth audio device before you did so, the audio might be going to that device instead of the device’s speakers. Restart the Netflix app to see if the new selection has taken effect.
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So make sure you’ve selected the right speakers by going into the audio settings of your TV and choosing the correct speaker from the audio output section. Some TVs turn off the built-in TV speakers when external speakers are active, and if the audio is set to output through the TV speakers, no audio will be produced. Check if your Audio is Going to the Right Speakersįor devices that use external audio systems, like TVs, the most probable reason I have seen them having audio issues is that the TV hasn’t selected the right external speakers to output the sound. If it were down, wait until the servers come back online and check if you resolved the audio issue. If Netflix servers are up and running like normal, the audio issue might not be related, and something else might have caused it.
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This can cause the audio stream on the movie or show that you were watching to stop playing or otherwise drop out, so check whether Netflix servers are running when you get the audio issue. The Netflix app requires it to connect to its servers to get content to your device, but this server can go down because of routine maintenance or unscheduled downtime. Check if Netflix has Server Maintenance Going On
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Keep reading to find out how you can update your PC’s audio driver and how to set the right studio-quality audio for Netflix. If your Netflix app has no sound, try checking your internet connection and make sure you have the right output device selected. This article was created with the help of that research so that you’ll also be able to fix the Netflix app if it ever loses its audio in minutes! I went online to research why this had happened and how I could get the app fixed, and after several hours of reading through support documentation and forum posts, I had enough idea about how the app worked. I tried everything that came to me to try and fix the audio issue with Netflix, but the sound never went back to normal. I enjoy Netflix like everyone else does, and my experience is enhanced by a 7.1 Dolby Atmos speaker system and a good audio receiver.Īs I was catching up on Stranger Things to prepare for the new season that just came out, the audio cut out mid-episode.
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